Uptime, incident history and integration sync health. Published rather than promised.
Incidents get a public entry within fifteen minutes of detection, updated at least every thirty minutes until resolution, and a written postmortem inside five working days.
Postmortems are published in full, including the parts that make us look careless. Ravi Subramanian owns the on-call rotation and the postmortem review.
Or read how incident response works on the security page.